We have answered most of the commonly asked questions in this FAQ.
If you are unable to find your answers here, please feel free to contact us.
Frequently Asked Questions
We’re here to help
Amorecookies do not contain preservatives and are best consumed within 3 days of purchase.
Our cookies are best stored in an airtight container. Place the container in a cool and dry place at room temperature and we recommend reheating them for the best cookie experience.
Yes. Do note that our cookies are not free of dairy, wheat or gluten and may contain nuts, or traces of nuts. If you have any allergies to dairy/wheat/gluten/nuts, unfortunately, it’s best that you avoid.
We are not halal certified although our cookies do not contain any pork ingredients or lard.
Our regular cookies weigh approximately 50g-70g(±) each. Diameter is between 7cm to 8cm(±). Please note that due to the different ingredients used for each flavor and they are all handmade, they will not be of the same weight or size.
Our Giant Cookies are really giant at approximately 25cm/10inches!
Yes, definitely! Please input your message in the text box available during the ordering process. Your message will be handwritten on our special Amorecookies Card as a complimentary service.
We accept all major credit cards and debit cards, stripe payment and Paynow.
If you would like to make any changes to your order, please contact us via WhatsApp or phone call within 12 hours after placing your order. Please try to inform us as early as possible as we are unable to accede to any changes once your order is being prepared.
Just in case our cookies are damaged during delivery, please contact us via WhatsApp and our support team will assist you.